Frequently Asked Questions

Just fill out the brand questionnaire on the Contact page, and we’ll be in touch to schedule a complimentary discovery call. We’ll talk through your needs, your goals, and the best next steps — no pressure.

Every project is a little different, so pricing is based on your goals, scope, and what you need most. The process starts with a complimentary discovery call where we’ll talk through your vision, timeline, and preferred investment. From there, you’ll receive a custom proposal with clear options to choose from. We work with a range of budgets and Services, and the goal is always to find the right fit for your business.

We mainly design in Squarespace, but we’re not limited to one platform, so there’s no need to worry about what you’re currently using. Whether you’re starting fresh or working with an existing setup, we’ll recommend the best solution for your goals and bring your vision to life from there.

Yes, every project is customizable. We tailor each package to your business, your goals, and where you are right now. If you have something specific in mind, we’ll shape a solution that fits.

Ideally, you’ll have your brand assets (logo, colors, fonts), photography, and website copy ready before your project begins. If copywriting feels like a sticking point, we’re happy to help – either by guiding you through it or taking it off your plate entirely as an Additional Service.

You won’t be doing the heavy lifting, but your input still matters. You’ll start by completing the brand questionnaire, sharing your brand assets, and providing feedback at key points along the way. We’ll guide you through exactly what’s needed at each step with clear prompts and thoughtful check-ins, so the process feels organized and manageable from start to finish.

Yes. You have two options. If you’re writing your own copy, we’ll provide structure, guidance, and prompts so you’re never staring at a blank page. This makes the process faster and far less overwhelming. If you’d prefer, we can also write the website copy for you as an Additional Service.

All Banyan websites are built with SEO best practices in mind. We can help optimize your website copy for relevant keywords, and if you’re looking for a long-term SEO strategy, we’re happy to connect you with a trusted specialist.

Most projects take around 6–8 weeks from start to finish. The exact timeline depends on the scope of work, your timeline goals, and how quickly materials like copy and brand assets are provided. We’ll confirm timing upfront so you always know what to expect.

Yes. All projects include 30 days of post-launch support, answering any questions you might have about the functionality and access of your site. If you’re looking for ongoing help beyond that, we offer monthly website management as an Additional Service.